◆ Markets

Secure external access for every healthcare organization

ZKeep gives hospitals, specialty providers, DSOs and RCM vendors a secure, centralized way to access, administer and govern payor portals and other external websites.

Choose your market

Find the right ZKeep solution for your organization.

Hospitals and Health Systems

Centralize external access across large, complex enterprise healthcare environments.

Specialty Providers

Reduce credential and portal administration across specialized healthcare organizations.

Dental Support Organizations

Secure and simplify payor access across multiple practices, locations and markets.

RCM Vendors

Govern external access across clients, distributed teams and automation.

Built for the realities of healthcare

Secure external access across every healthcare market.

Healthcare organizations depend on payor portals, government sites and other external applications every day. But the complexity of managing those sites grows quickly across users, locations, credentials, MFA requirements, third-party vendors and automation.

ZKeep provides one secure access and governance layer across the healthcare ecosystem. Whether supporting a large health system, specialty provider, DSO or revenue cycle organization, ZKeep helps organizations centralize external access, conceal credentials, simplify administration and gain greater visibility into who is accessing what.

The common problem

One platform. Different healthcare environments.

The challenges may vary by market, but the underlying problem is remarkably similar.

Too many external sites. Too many credentials. Too much manual administration. Too little visibility.

ZKeep creates a centralized access layer between the people and technology accessing external systems and the portals they depend on.

Access from

Staff and RCM teams

Give employees fast, consistent access without exposing the credentials behind every portal.

Third-party vendors

Extend controlled access to approved outside partners while maintaining greater visibility and governance.

AI and automation

Support approved bots, RPA and AI-driven workflows through the ZKeep access layer.

Access to

Payor portals

Commercial and government payor sites your teams use every day.

Non-payor sites

Other business applications and external systems the organization depends on.

Government and sensitive sites

Higher-risk external websites, under consistent governance.

All governed through ZKeep.

Flagship market

Hospitals and Health Systems

Enterprise portal access for complex healthcare organizations

Hospitals and health systems can have thousands of employees accessing dozens of external websites to perform revenue cycle, administrative, financial and operational work. That can translate into tens of thousands of external credential relationships spread across the organization.

Managing that environment manually creates significant challenges around security, onboarding, offboarding, MFA, vendor access and audit visibility. ZKeep brings those access points into one centralized platform.

Extend your existing identity strategy

ZKeep integrates with enterprise identity providers such as Microsoft Entra ID and Okta using SSO, helping healthcare organizations extend their existing identity strategy beyond internal applications to the external websites their workforce depends on.

Your IdP authenticates the user. ZKeep governs the external access.

Designed for enterprise scale

Centralize payor and external-site access
Conceal credentials from end users
Integrate with existing SSO and identity providers
Manage MFA requirements
Provision and revoke users centrally
Segment access by team, department or role
Track portal usage
Maintain detailed access audit history
Govern third-party access
Support approved AI and automation workflows

Built for large healthcare environments

ZKeep is particularly well suited to organizations with:

Large revenue cycle teams
Multiple hospitals and facilities
Centralized and distributed business offices
Epic environments
Third-party RCM partners
Offshore teams
High employee turnover
Thousands of external credentials
Specialty Providers

Enterprise access without enterprise complexity

Specialty healthcare organizations face many of the same external-access challenges as large health systems. The difference is that specialty organizations often manage those challenges with smaller IT and administrative teams.

Radiology groups, laboratories, behavioral health organizations, specialty physician groups and diagnostic providers still depend on numerous payor portals and external websites, but may have fewer resources dedicated to managing them. ZKeep helps simplify that environment.

Built for specialty healthcare

Radiology
Laboratory and diagnostics
Behavioral health
Specialty physician groups
Ambulatory organizations
Other specialty healthcare providers

Reduce administrative burden

More control with less IT burden

Specialty organizations should not need a large identity or security team to maintain control over external portal access. ZKeep provides a centralized platform that helps IT and operational leaders gain greater control while making access easier for employees.

Dental Support Organizations

Centralized payor access across every practice

Dental Support Organizations introduce another level of complexity. A DSO may manage dozens or hundreds of locations, multiple markets, hundreds of users, numerous tax IDs, centralized revenue cycle operations, local administrative teams, multiple payors and third-party vendors.

Yet access to payor portals can still be managed one credential at a time. ZKeep replaces that fragmented model with centralized access and administration.

Built for multi-location dental organizations

Centralize payor portal administration
Organize users by market, practice, team or business unit
Reduce credential exposure
Support portal-specific MFA
Simplify new-user provisioning
Revoke access centrally
Monitor portal utilization
Maintain audit records
Support centralized and distributed revenue cycle teams

Simplify growth

As a DSO grows through new locations or acquisitions, portal access becomes increasingly difficult to manage. ZKeep provides an access foundation that can scale with the organization rather than recreating portal administration every time another location is added.

One platform across the organization

Local practices can remain focused on patient care while centralized administrative and revenue cycle teams gain a more consistent way to manage external access.

RCM Vendors

Secure access across clients, teams and portals

Revenue cycle management companies operate in one of healthcare’s most complex external-access environments. RCM employees may need to access dozens of portals across multiple healthcare clients while working from different locations, and sometimes different countries.

ZKeep helps RCM vendors create a more consistent access model across that complexity.

Each client may have

Separate access by client

ZKeep organizes access by client, team and role so users receive the external resources appropriate for their work, maintaining separation between client environments while giving employees a consistent experience.

Conceal client credentials

Rather than distributing usernames and passwords across a large workforce, ZKeep conceals the underlying credentials while still allowing approved users to access the sites they need.

Enable automation

For organizations incorporating bots, RPA and AI into revenue cycle workflows, ZKeep’s API provides a controlled access layer for approved automation.

Support distributed workforces

Domestic employees
Offshore teams
Remote employees
Client-specific teams
Third-party resources
Automation

Improve visibility

The access lifecycle

Different markets. One access challenge.

Although each healthcare market operates differently, the access lifecycle is fundamentally the same.

01

Authenticate

Connect users through your organization’s existing identity environment.

SSO  •  Identity provider integration  •  Role-based access

02

Launch

Give approved users direct access to the external systems they need.

One-click access  •  Credential concealment  •  MFA support

03

Govern

Maintain centralized control over the entire access lifecycle.

Provision  •  Revoke  •  Audit  •  Report

Why it is different

Built around healthcare workflows.

ZKeep isn’t designed as a generic enterprise password manager. It is designed around the realities of healthcare organizations that rely heavily on external portals.

Healthcare is not simply another vertical for ZYNC. It is the environment ZKeep was built to serve.

Payor portal access
External credential management
MFA
User provisioning
Employee offboarding
Third-party access
Distributed workforces
Revenue cycle operations
Audit and reporting
AI and automation
Common foundation

Security across every market.

Regardless of market, ZKeep provides a common security foundation.

Identity

Integrate ZKeep with your organization’s existing SSO and identity provider.

Credentials

Store credentials securely while concealing them from end users.

MFA

Support the different authentication requirements imposed by external websites.

Access control

Determine who can access which external resources.

Auditability

Maintain visibility into portal usage and user activity.

Revocation

Remove ZKeep access centrally when a user leaves or changes responsibilities.

Automation governance

Provide approved automation technologies with a controlled path to external systems.

Scale

ZKeep grows with your organization.

Healthcare environments aren’t static. ZKeep provides a centralized access foundation designed to accommodate growth without continually recreating how external portal access is managed.

Organizations acquire practices
Health systems add facilities
DSOs enter new markets
RCM vendors add clients
Specialty organizations expand services
Third-party relationships change
AI and automation become more prevalent
One secure access layer for healthcare

Your teams need access. Your organization needs control.

ZKeep delivers both. See how ZKeep can work across your organization.